LEGAL

Privacy Policy

Last updated:

11 Profit Systems ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or purchase Coach OS.

Information We Collect

When you make a purchase or contact us, we collect information you provide and information collected automatically:

  • Order information — your name, email address, billing details, and the products you purchase.
  • Contact information — any details you include when you message us through our contact form or by email.
  • Usage data — pages visited, device and browser type, and similar analytics collected through cookies and our e-commerce platform.

How We Use Your Information

  • To process and deliver your order, including sending your digital product access.
  • To provide customer support and respond to your enquiries.
  • To send important information about your purchase, and, with your consent, occasional updates.
  • To maintain, protect, and improve our website and products.
  • To comply with our legal obligations and prevent fraud.

Payments

Payments are processed securely by our e-commerce and payment providers (including Shopify and its payment partners). We do not store your full payment card details on our servers.

Third-Party Services

Coach OS is delivered as a template for Notion. When you use the product, your use of Notion is governed by Notion’s own terms and privacy policy. We also rely on trusted service providers for hosting, analytics, and email; these providers process data only as needed to provide their services to us.

Cookies

We use cookies and similar technologies to operate the website, remember your preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect site functionality.

Data Retention

We retain order and contact information for as long as needed to fulfil the purposes described here and to meet legal, accounting, and reporting requirements.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing. Residents of California (under the CCPA/CPRA) have the right to know what personal information we collect, to request its deletion, and not to be discriminated against for exercising these rights. We do not sell your personal information. To exercise any right, contact us using the details below.

Security

We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data.

Children’s Privacy

Our website and products are not directed to children under 16, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The “last updated” date above reflects the most recent revision.

Contact

Questions about this policy or your data? Email us at support@11profitsystems.com or use our contact page.